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Polytots Private Tutoring Terms and Conditions

 

Services Provided Polytots French Club & Tuition offers private tutoring in French language tailored to individual learning needs. Tutoring sessions will be conducted in-person/online and will last 30 minutes, 45 minutes, 1 hour or 90 minutes.

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Payment Terms

  • Advance Payment: Payment for tutoring services must be made in advance. The amount required for advance payment is the session fee x the number of weeks in the half term (usually 6 or 7)

  • Payment Methods: We accept payment via bank transfer or cash.

  • Payment Due Date: Payment must be completed before the first session of the half term.

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Cancellation Policy

  • Refunds are not offered for lessons the student is unable to attend.As absence is sometimes unavoidable, for example because of illness, I offer to make up a maximum of one cancellation per student per half term, if this can be arranged during the school holidays.

  • If the teacher, due to extenuating circumstances, cannot attend a lesson, there will be a catch-up lesson as soon as possible, by arrangement.

  • Lessons that start late due to student punctuality must still finish on time. Any lesson time missed by fault of the teacher will naturally be made up.

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Responsibilities

  • Tutor’s Responsibilities: The Tutor will prepare for each session and provide relevant instructional materials. Sessions will be conducted professionally and in a timely manner.

  • Student’s Responsibilities: The Student agrees to be punctual, come prepared, and complete any assigned work. The Student must notify the Tutor in advance if unable to attend a scheduled session.

 

Confidentiality

  • Both parties agree to maintain the confidentiality of any personal or academic information shared during tutoring sessions.

 

Changes to Terms

  • Polytots French Club & Tuition reserves the right to modify these terms and conditions. Changes will be posted on this website, and continued use of our services will constitute acceptance of the revised terms.

 

Acceptance

  • By booking a tutoring session, you confirm that you have read, understood, and agree to these terms and conditions.

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Effective Date: September 2024

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